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Privacy Policy

Last Updated: May 8, 2025

1. Introduction

We are committed to protecting your privacy and ensuring transparency in how we collect and use your personal information when you use our web-based real estate matchmaking platform ("Platform").

By using the Platform, you agree to this Privacy Policy. If you do not agree, please do not use the Platform.

2. Information We Collect

Personal Information

We may collect personal information you choose to provide, including:

  • Name, email address, and phone number
  • Property details (for homeowners)
  • Professional credentials and licensing details (for agents)
  • Payment information (processed securely via Stripe)
  • Profile preferences
  • Identity verification data (processed via Auth0 or other secure providers)

Non-Personal Information

We also collect general technical data automatically, such as:

  • Browser type and version
  • IP address
  • Operating system
  • Access times and referring URLs
  • General usage data on how the Platform is used

3. How We Use Your Information

We use your information to:

  • Match agents and homeowners
  • Process payments and offers
  • Verify your identity
  • Communicate with you about your account or transactions
  • Improve our services and user experience
  • Prevent misuse or fraudulent behaviour
  • Fulfil legal obligations
  • Send essential platform notifications (e.g. offer submissions, payment confirmations
  • Send promotional or marketing communications (with your consent)

4. Cookies and Tracking Technologies

We use essential cookies that are necessary for the Platform to function properly. These cannot be disabled.

In addition, we use cookies for advertising purposes, including Google Ads, to help us serve relevant ads and understand ad performance. You can manage your cookie preferences through your browser settings. If you disable all cookies, some features of the Platform may not work as intended.

5. Information Sharing

We may share your information with:

  • Other users on the Platform to enable matchmaking functionality
  • Trusted third-party services such as Stripe and Auth0 for payment and identity verification
  • Legal or regulatory authorities when required by Australian law
  • Business service providers acting on our behalf (e.g. cloud hosting, email notifications)

We do not sell your personal data.

6. Data Security

We implement safeguards to protect your personal information. While we do our best, no digital system is completely immune from risk. You use the Platform at your own discretion and agree to these limitations.

7. Your Rights

Under the Privacy Act 1988 (Cth) and other relevant Australian laws, you may:

  • Request access to your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw your consent (for marketing purposes)

To make a request, please contact us at the address below.

8. Communications and Notifications

We send key service communications (such as offer submissions, agent selections, or payment confirmations) via email and in-platform notifications. These are essential and cannot be opted out of.

You may choose to opt out of marketing-related emails at any time by clicking “unsubscribe” at the bottom of those emails.

9. Third-Party Services and Links

Our Platform may link to third-party websites (like Stripe or real estate listings). We are not responsible for the content, privacy policies, or practices of those third parties.

10. Children’s Privacy

PostMyListing is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us immediately.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please reach out to us:

PostMyListing

Email: postmylistinghelp@gmail.com

Location: NSW, Australia

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with the law. The latest version will always be posted here with the updated date. We recommend checking this page periodically.